FAQ

Answers before you install

Everything most owners ask before downloading S3XY Companion.

Is this the official Tesla app?

No. S3XY Companion is an independent app and is not affiliated with Tesla, Inc.

Which devices are supported?

iPhone, iPad, Apple Watch, and Mac are supported.

Do I need a subscription?

You can start with free functionality. Premium adds advanced features and analytics.

What data is collected?

Only data needed for feature functionality and support workflows. See the privacy page for full details.

How do I cancel?

Subscriptions are managed via App Store settings in your Apple account, where cancellation is available anytime.

Is my Tesla login secure?

The app uses secure authentication flows and follows least-privilege handling for account-linked operations.

Does it support multiple vehicles?

Yes, multi-vehicle ownership workflows are supported.

Need a specific answer?

Contact support and include your device, iOS version, and issue details for faster help.